What’s ContentOps for Knowledge Management?
Where people, process, and automation meet to make content development a faster, better-organized, digital-first experience from deliberation to delivery of knowledge.
Operating Principles of ContentOps for Knowledge Management
Process is the bedrock of ContentOps because consistent, predictable actions are the starting point of any operational model and set the groundwork for automation.
Scalability is largely rooted in automation. Properly implementing automation empowers the ContentOps ecosystem to do tasks machines are better at and freeing content creators to invest more time into high-value tasks.
Machines understand structure. By weaving structured metadata through your content, you increase the fundamental potential of the content itself.
An open architecture is sustainable. The right architecture gives you the tools to expand and improve your content operations ecosystem on your terms.
A ContentOps platform is only a component of your ecosystem. There’s no such thing as a single-system solution. Your ecosystem, and its components, will evolve over time.