Measuring the Value of Technical Communications Survey 2021
We’re excited to share the result of measuring the value of the technical communication survey follow-up of our 2017 survey. It was designed to get a focused view on how technical communication teams are measuring success and the barriers they face. Measuring content value is still in the early stages, and there is still a lot of dispute on how to evaluate content. The infographic breaks down some of the top problems measuring content, the obstacles to overcome, and actionable insights.