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Measuring the Value of Technical Communications Survey 2021

We’re excited to share the result of measuring the value of the technical communication survey follow-up of our 2017 survey. It was designed to get a focused view on how technical communication teams are measuring success and the barriers they face. Measuring content value is still in the early stages, and there is still a lot of dispute on how to evaluate content. The infographic breaks down some of the top problems measuring content, the obstacles to overcome, and actionable insights.



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