Webinars
Survey Results: Measuring the Value of Technical Communications
Survey Results: Measuring the Value of Technical Communications Want to get a raise? Turn the heads of upper management? Bump up your team’s budget and have the powers-that-be on your side? We all want that and it’ll take a bit of corporate flexing, but we’re going to...
Content Quality Champions: Single Source Authoring & Simplified Technical English
Content Quality Champions: Single Source Authoring & Simplified Technical English How do you ensure that your content is consistent and follows your brand’s guidelines? How do you begin a project that’s consistent across your technical communications? Is it an...
Delivering Role-Based Content with Zoomin & Heretto
Delivering Role-Based Content with Zoomin and Heretto Technical product content is a key asset throughout the entire customer journey. As customers interact with your product or service, they need to find the information that’s most relevant and important to them....
How the Right CCMS Makes a Difference: Webinar
Omnicell Case Study: Growing Pains to Growing Gains — How The Right CCMS Makes a Difference Omnicell had a problem. Due to the growth they were experiencing, their content creation and management processes were no longer meeting their needs. Omnicell decided to adopt...
How To Dramatically Improve Documentation Team Efficiency
How To Dramatically Improve Documentation Team Efficiency Team efficiency tools and philosophies are a dime a dozen, but what works best for your documentation team? Join Scott Abel, The Content Wrangler, and Shannon McCue, Technical Communication Director for...
![[VIDEO] Best Practices for Creating & Managing Release Notes (Part One)](https://heretto.com/wp-content/uploads/2017/03/victor-he-NzBx-jSSA-8-unsplash-400x250.jpg)
[VIDEO] Best Practices for Creating & Managing Release Notes (Part One)
Release notes are important and deserve your attention. This presentation covers two important subjects: How to better create high quality, personalized release notes to improve customer confidence, satisfaction, and to attract new customers How to break down barriers...
How HubSpot Academy Uses DITA For Their Learning Platform
How HubSpot Academy Uses DITA For Their Learning Platform In this free webinar, you'll learn how HubSpot Academy, the world’s leader in providing inbound sales, marketing, and customer service education, adopted DITA to help solve their content creation,...
When Do You Need a Content Consultant and How Do You Work With One?
When Do You Need a Content Consultant and How Do You Work with One? It's okay to ask for help. Join Scott Abel, The Content Wrangler, Stephani Clark, Director of Customer Success at Jorsek, and Gretyl Kinsey, Technical Consultant at Scriptorium for this webinar that...
![[PODCAST] Capital GEEK: With Featured Guest, Patrick Bosek](https://heretto.com/wp-content/uploads/2020/10/capital-geek-featuring-patrick-bosek-of-easyDITA-400x250.png)
[PODCAST] Capital GEEK: With Featured Guest, Patrick Bosek
[PODCAST] Capital GEEK: With Featured Guest, Patrick Bosek On this episode of Capital GEEK with Josh Stephens, Josh geeks out with Patrick Bosek, CEO & Co-Founder of Heretto. The product is a game-changer when it comes to managing product documentation at...
Publishing DITA Content to a Chatbot: CIDM IDEAS Conference Presentation
Chatbots aren't magic. The competence of your chatbot relies on the content you create to support it. Watch Patrick Bosek, CEO & Co-Founder of Heretto, present Publishing DITA Content to a Chatbot. This presentation was originally delivered at the CIDM...
Design 101 for Tech Writers Forced to Make Design Decisions: Webinar
Design 101 for Tech Writers Forced to Make Design Decisions Hugely important to user experience isn't just the content, it's how it's presented. Join Scott Abel, The Content Wrangler, and Nate Pacelli, Director of UX at Heretto for this webinar that looks at some key...
Using Structured Content to Manage Complex Global Medical Device Content: Webinar
Using Structured Content to Manage Complex Global Medical Device Content Medical device content has no room for error. Ensuring that quality takes content organization beyond reproach. Join Scott Abel, The Content Wrangler, Ann Rockley, CEO for The Rockley Group, and...
The Power of No: Content Creator Survival Tips: Webinar
The Power of No: Content Creator Survival Tips You'll burn yourself out by saying yes to everything. Let's explore the power, balance, and importance of no. Join Scott Abel, The Content Wrangler, and Tracy Baker, Structured Content Consultant & DITA Industry...
Translation Management Made Easy: Webinar
Translation Management Made Easy! It's always easier when you create, manage, translate, and publish all from the same system. Gosia Radymiak, Customer Success Manager at Heretto, and Rory Sampair, Solutions Architect at XTM International will demonstrate how to...
Extracting Content from Outdated Systems & Future-Proofing It with DITA: Webinar
Content can't independently support itself. You need to have strategies in place to secure your content's future. This recording is from the STC InterChange Conference earlier this spring. As content libraries inevitably grow larger, having systems in place to support...
3 DITA Customization Frameworks for Building Personalized Content: Webinar
3 DITA Customization Frameworks for Building Personalized Content Customization in DITA is a helpful ally, but knowing how, when, and when not to use certain DITA customization frameworks is vital to implementing them effectively. Join Scott Abel, The Content...
Component Content Management System Foundations: Webinar
Component Content Management System Foundations Getting to know Component Content Management Systems and their place in your organization. Join Paul Perrotta, The Technical Communication Wrangler, and John Baker, Content Marketing Manager at Heretto for this free...
Escaping from Microsoft® Word: Where to Start: Webinar
Escaping from Microsoft Word: Where to Start Word processors are often built with constraints that affect your content. Join Scott Abel, The Content Wrangler, and Velizar Demirev, Customer Success Manager at Heretto, for this free webinar that explores how...
Video Creation Best Practices: Webinar
Best Practices for Video Creation Because making videos isn't as easy as you think. Join Paul Perrotta, The Technical Communcation Wrangler, and John Baker, Content Marketing Manager at Heretto for this free webinar that explores what it really takes to put good,...
DITA CCMS: What Is It? Why Do You Need It? How to Pick the Right One: Webinar
Looking back at Jarod's silken-voiced breakdown of three of your most burning DITA CCMS questions: What is a DITA CCMS? Why do I need a DITA CCMS? How do I choose the right DITA CCMS? This webinar is from learningDITA Live 2020, recorded on February 10-12. Hosted by...