How To Dramatically Improve Documentation Team Efficiency

Team efficiency tools and philosophies are a dime a dozen, but what works best for your documentation team?

Join Scott Abel, The Content Wrangler, and Shannon McCue, Technical Communication Director for Aristocrat, for a discussion on bolstering documentation team efficiency in your organization.

Writers are often shared between departments, teams, and projects, making it sometimes difficult to accurately track how their time is being used and figure out how to optimize it. Our guest will present the pros and cons of having a technical writing team embedded with the development team and the pros and cons of having a technical writing team separate from development. Both sides have their merits and deficiencies. Let’s explore them together.

Presenter: Shannon McCue

Technical Communication Director, Aristocrat

A technical writing veteran of 25 years, Shannon McCue is a manager, editor, and leader with a strong track record in creating thorough, usable documentation. At her current company, Aristocrat Technologies, Inc., she manages a technical writing team that writes casino video gaming documentation while immersed in the Agile framework. Over the last eight years, she has become more focused on process improvements, especially Scrum and Kanban methods, and how they can work for or against technical writers.

Host: Scott Abel

Founder, CEO, Chief Strategist, The Content Wrangler

Known affectionately as The Content Wrangler, Scott Abel is an internationally recognized global content strategist who specializes in helping organizations deliver the right content to the right audience, anywhere, anytime, on any device, and in a language. Scott is the Founder, CEO, and Chief Strategist at The Content Wrangler, Inc.