Omnichannel Experiences Need Connected Content with Carrie Hane
This episode of Coffee & Content features enterprise content strategist, Carrie Hane, for a discussion about the need to systematize and operationalize content production, connecting content to the people, communities, devices, and systems that require it. You’ll learn why taking a critical look at how you produce content today is essential to identifying the transformations necessary to provide exceptional personalized omnichannel content experiences at scale.
Carrie Hane
Carrie Hane is a creative problem solver and connector of people, processes, and technology. For more than 20 years, she has been helping organizations transform to meet the ever-changing needs of the people they serve and take advantage of the latest technology.
She is the co-author of Designing Connected Content: Plan and Model Digital Products for Today and Tomorrow (New Riders, 2018), a handbook for a pioneering approach to sustainable digital publishing.
In her current role as Head of Content Strategy Relations for the content platform Sanity,io, she advocates for designing connected content as a means to develop future-friendly structured content.