Employee Self-Service and Remote Work
More people than ever are working remotely, from small businesses to giant tech corporations. In fact, between 2019 and 2021, then the number of remote workers in the USA tripled. For many organizations, remote work has unlocked amazing opportunities for expanding the...
How Does Structured Content Impact SEO?
Search Engine Optimization, or SEO, is an important part of content strategy for any business. It’s how people discover your website and online content through a search engine. You want your business to pop up right at the top of the search page so more potential...
Make Secure Access a Reality with Personalization
Your organization’s knowledge base is one of your greatest assets. Your knowledge base helps you sort and store company information for easy access. You can even use your knowledge base to create a dynamic help site. We’ve talked a lot about personalization before....
What is a Single Source Of Truth?
Single source of truth (SSOT) describes a state of being for company knowledge. In this state, all company knowledge is stored and managed centrally. The knowledge is arranged and delineated in a way that avoids all overlaps and duplication. In this post, we’ll...Join the content club
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