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Heretto Blog

Featured Posts

Hello, Heretto! Rationale Behind Our Rebrand

We’ve rebranded to Heretto! As the world of content evolves, so do we. Here’s some insight regarding the why of our rebrand.

What Is ContentOps?

Content Operations, or ContentOps, is an oft-used term that needs a more solid definition. We’ll explore what it is, what it does, and how it works best.

Recent Posts

Technology Isn’t a Substitute for Content Strategy

Technology Isn’t a Substitute for Content Strategy

Tech doesn't make the strategy. Just like the new golf clubs don't make you Tiger.  The COVID-19 pandemic has changed the face of work, especially the move from brick-and-mortar, in-person work to distributed, remote work.  In the process, organizations have gone...

5 Reasons To Ask Customers What They Want To Experience

5 Reasons To Ask Customers What They Want To Experience

Dictating every aspect of customer experience is customer-experience-tyranny.   Nothing like a little hyperbole to start the article. But, it’s not far off! Think about it. Customer experience has been an ongoing and on-growing topic of conversation across global...

3 Ways To Improve Customer Experience with Content that Communicates

3 Ways To Improve Customer Experience with Content that Communicates

Communication is the foundation of better customer service. Not all content is created equal. From your user’s perspective, your content (whether through a support team or self-help content) either serves to communicate value, or add confusion. Ask yourself; “Does our...

How To Avoid Buying the Wrong Component Content Management System

How To Avoid Buying the Wrong Component Content Management System

Meet Your Presenter 🤓Tracy is a tech writer turned content architect who has been creating and optimizing content and content systems for almost 25 years. She’s passionate about simplifying complexity and optimizing resources. As a DITA Industry Consultant, she’s a...

Jorsek Unveils Company Rebrand to Heretto

Jorsek Unveils Company Rebrand to Heretto

Revamped look and feel from easyDITA highlights expanded software capabilities in Content Operations for Knowledge Management. ROCHESTER, NY: Heretto the leading component content management system (CCMS) easyDITA is rebranding the company and its flagship product to...

Jorsek Announces Latest Enhancements to Heretto

Jorsek Announces Latest Enhancements to Heretto

New features focused on creating rapid customer value from digital content assets. ROCHESTER NY — Heretto, the leading SaaS provider of component content management systems (CCMS) to enterprises, announced several enhancements to the Heretto platform. These features...

Introducing Schematron with Heretto

Introducing Schematron with Heretto

Enforce your company’s business and structure rules  Schematron is seamlessly integrated into Heretto’s authoring environment so you can validate information architecture by enforcing your business rules, specific to your organization. After all, rules don’t work when...

Get to Know Our New Connector for Docusaurus 

Get to Know Our New Connector for Docusaurus 

Your users care about two things in your content: can they find it fast and is it helpful? Beyond that, everything comes in second place. People are rightfully fed up with labyrinthine documentation portals full of convoluted content navigation, dead ends, and...

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