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Heretto Blog

Featured Posts

Hello, Heretto! Rationale Behind Our Rebrand

We’ve rebranded to Heretto! As the world of content evolves, so do we. Here’s some insight regarding the why of our rebrand.

What Is ContentOps?

Content Operations, or ContentOps, is an oft-used term that needs a more solid definition. We’ll explore what it is, what it does, and how it works best.

Recent Posts

Jorsek Unveils Company Rebrand to Heretto

Jorsek Unveils Company Rebrand to Heretto

Revamped look and feel from easyDITA highlights expanded software capabilities in Content Operations for Knowledge Management. ROCHESTER, NY: Heretto the leading component content management system (CCMS) easyDITA is rebranding the company and its flagship product to...

Jorsek Announces Latest Enhancements to Heretto

Jorsek Announces Latest Enhancements to Heretto

New features focused on creating rapid customer value from digital content assets. ROCHESTER NY — Heretto, the leading SaaS provider of component content management systems (CCMS) to enterprises, announced several enhancements to the Heretto platform. These features...

Introducing Schematron with Heretto

Introducing Schematron with Heretto

Enforce your company’s business and structure rules  Schematron is seamlessly integrated into Heretto’s authoring environment so you can validate information architecture by enforcing your business rules, specific to your organization. After all, rules don’t work when...

Get to Know Our New Connector for Docusaurus 

Get to Know Our New Connector for Docusaurus 

Your users care about two things in your content: can they find it fast and is it helpful? Beyond that, everything comes in second place. People are rightfully fed up with labyrinthine documentation portals full of convoluted content navigation, dead ends, and...

How Good Content Can Reduce Customer Support Costs

How Good Content Can Reduce Customer Support Costs

Customer support is paramount to keeping your organization's lights on. Customer support or cost savings. Which get’s the priority?  It’s a fickle balance. Do you focus on the customer or the bottom line? Both are critical to the long-term success of your...

Survey Results: Measuring the Value of Technical Communications

Survey Results: Measuring the Value of Technical Communications

Survey Results: Measuring the Value of Technical Communications Want to get a raise? Turn the heads of upper management? Bump up your team’s budget and have the powers-that-be on your side? We all want that and it’ll take a bit of corporate flexing, but we’re going to...

3 Reasons Employee Experience Is Important For Your Content

3 Reasons Employee Experience Is Important For Your Content

Good employee experience produces good customer experience. Your content connects the two.  Companies, within all industries, are finally realizing the importance of their employee’s experience. Now, we’re not simply talking about happier employees with a clean...

3 Ways Your Content Is Killing Customer Experience

3 Ways Your Content Is Killing Customer Experience

Your content is responsible for first impressions and second impressions — oh, and third impressions, too.  If your company offers a product, a core aspect of your success is customers’ ability to actually use the product.  Your work doesn’t end with a sale. In fact,...

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