Part One looks at the challenges involved in creating release notes and best practices for delivering high-quality releases:
- Why release notes are critical piece of any technical communication strategy
- The reputational issues: People care about the quality of release notes, and they tell the world about the good…and the bad (with examples)
- A recommended template for organizing release notes
- A view into the four levels of release note sophistication: Curation, Organization, Integration, and Personalization
- How great release notes become a significant business asset.
Latest posts by Casey Jordan (see all)
- [VIDEO] Best Practices for Creating & Managing Release Notes (Part One) - November 18, 2020
- Webinar: Release Notes Part 1 - May 5, 2017
- What If We Had Written the ISO/IEC/IEEE 26531 Component Content Management Systems (CCMS) Standard in a DITA CCMS? - October 5, 2016